Wendy and AngelaHoarding Disorder is complex.  Wendy Hanes and Angela Esnouf have spent many years studying, working with hoarding clients in their homes, and collaborating with thought leaders in the area of hoarding.  They understand how frustrating and overwhelming it can be for family members and professional service providers alike.  And know that much of the training available is focused on the research but stops short of practical solutions.  Hoarding Home Solutions was developed to bridge that gap.

Hoarding Home Solutions online training is

  • Innovative
  • Practical
  • Results-focused
  • Nurtures relationships while keeping everyone safe, healthy and comfortable

Our Mission is to provide practical, affordable, easily accessible, online training that empowers people to work effectively with confidence and compassion to resolve a hoarding situation.

Wendy Hanes

Wendy Hanes has been called upon by administrators and guardians, mental health experts, councils, social workers and families of hoarders. She is the most highly qualified expert in Australia who works hands-on day-to-day in this special field.

Wendy delivers workshops and training to educate people working in the front line including professional organisers, social workers, environmental health officers and trauma cleaners. She works in both the public and private sector and is renowned for delivering results that meet the requirements of landlords, housing officers and administrators while keeping the hoarder’s well-being at the centre of decision making.

Wendy started her organising career in 2006 and is committed to developing the industry in Australia as well developing her own her skills as a professional organiser. She is proud of her achievements to date:

  • Certified Professional Organizer© with the Board of Certified Professional Organizers
  • Australia’s only Certified Professional Organizer in Chronic Disorganization (CPO-CD©)

As Australia’s most highly qualified hands-on worker in the field of hoarding, you will be amazed to hear her common sense approach to dealing with this complex problem.

To contact Wendy about private consulting, mentoring and hands-on help, visit her website, Skeletons in the Closet.

Angela Esnouf

Angela Esnouf’s motto is Live Well, Laugh Often, Love Much. Her life as an organiser, helping people get organised, as well as teaching new organisers the ropes, helps her live that motto.  In 2005 she started her business, Creating Order from Chaos, with a passion for helping people by using the skills others admired in her.

Now as a veteran of the organising industry, with advanced skills and a deeper understanding of organising as a career, as well as the needs of the disorganised person, her passion lies in helping others to start their own flourishing organising business.

Angela believes in education and continuing improvement.  Her professional organiser training program has helped students from around the world and all corners of Australia.  She is excited that this training is now taught virtually.

The Professional Organiser’s Edge is a professional development membership program created by Angela exclusively for organisers with an ever-growing library of resources and classes.

Angela is a Golden Circle member of NAPO and is NAPO’s Ambassador in Australia. She is a subscriber of the Institute for Challenging Disorganization with specialist ICD certificates in Chronic Disorganization, Hoarding and ADHD.

To contact Angela about private consulting and mentoring, or to train as a professional organiser, visit her website, Creating Order from Chaos.

Wendy Hanes, CPO, CPO-CD Credentials
Angela Esnouf Credentials


“We found Skeletons in the Closet just in time to help us to help my mother to move towns and deal with a very difficult time in her life. From the outset, it was clear that Wendy was an expert in the management of complex hoarding situations. Her initial level headed guidance and support allowed us to bring the whole family together to understand the issues at hand and provide support for my mother during this difficult time. She explained the background and approaches that we could use to manage the situation, which proved invaluable as previously family members and other had not understood the illness.

Once our ‘project’ began, we found that having Wendy available to call and work through any problems and issues was absolutely critical to the success of the project and our own health. She provides a caring and empathetic ear to help analyse situations and events, giving us a sounding board to manage the ups and downs of the process. We absolutely could not have done this without Wendy’s help, you need a team to gather around people in these situations – and you could not ask for a better team coach and mentor than Wendy and Skeletons in the Closet.”

Jules and Mal


“Angela has a wealth of knowledge and experience that she is always happy to share from the moment you meet her. I have completed many of her workshops and webinars which are easy to follow, practical and extremely relevant to my clients needs.”

Rachael Wald

© Hoarding Home Solutions by Off the Page

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