Our mission for best practiceDid you know that our mission is to provide practical, affordable, easily accessible, online training that empowers people to work effectively with confidence and compassion to resolve a hoarding situation? We want to make that a reality for everyone in the hoarding arena.

We believe that anyone walking into a hoarded home can make improvements to the safety and well-being of the occupants immediately and with confidence. To make that possible, it requires

  • Accurate assessment of both the environment and the person at the centre of it
  • Understanding of the suite of options available
  • Knowledge to select the right ones for each individual situation

Our training delivers on all those points.

The best outcomes happen when everyone involved in resolving a hoarding situation works together, consistently and collaboratively, and with best practice. Yes everyone, from the mental health professional to the support coordinator, and the professional organiser to the rubbish removalist team, and all the other people and services in between should be singing from the same song sheet.

We are pleased to be working with people and companies who share our philosophy on that front.

Recently we spoke with  Kristina Duke from Decluttering Diva, an organiser who makes the Hoarding Home Solutions for Independent Service Providers training part of their staff induction. Watch the interview with them here.

Sandra Pankhurst from Specialised Trauma Cleaning Services was one of the very first people we trained when we first started our live presentations, way back in 2012. Although Sandra has since passed away, the company goes on and our training is part of their story.

To find more organisers and other service providers who have completed our training, go to the Find a Provider directory.

Employers of support professionals across Australia are seeing the value of good training and a collaborative approach.

Knox City Council in Melbourne currently has two groups working through the Hoarding Home Solutions for Support Professionals online training. They’ve made good use of the Q&A sessions included in the training package.

Age Matters in NSW specialises in helping vulnerable older people at risk of homelessness. They have sponsored a training package for their own staff as well as others in the region, showing much needed leadership in the field.

Also trusting us to train their staff is Footprints in Brisbane Inc., a not-for-profit provider of community-based services. They specialise in working with older people, those that experience disability, mental illness, as well as those who are at risk of homelessness.

Westbury Health in Tasmania, a volunteer community organisation whose focus is health promotion and wellbeing within their community, completed the online training in 2019.

Another workplace that completed the training in 2019 is Women’s Housing Ltd., a Victoria wide not-for-profit Housing Association that provides low costs housing to women at risk of homelessness. They advocate for the housing needs of women and children and contribute to the growth of affordable housing stock. Like all housing associations, they encounter hoarding and wanted to learn best practice in resolving it.

In June we’ll be working with Helping Minds in Western Australia, training their mental health support workers, who are based in Perth, Geraldton, Broome and Darwin.

We’re especially thankful to the Victorian Department of Families, Fairness and Housing (formerly DHHS) for their ongoing commitment to the Hoarding & Squalor in Housing training program. We started working with them in 2019, toured Victoria with live presentations in early 2020 and switched to online presentations, webinars and Q&A sessions with their staff when COVID put an end to those live presentations. We continue to work with the department now, as they roll out the new Make Safe Guide.

If your team encounters hoarding and you’re ready to embrace best practice, please take a look at the Hoarding Home Solutions for Support Professionals package. Or speak with us about your best training option.


© Hoarding Home Solutions by Off the Page

Log in with your credentials

Forgot your details?